Question 1

What is an FAQ section?

Accepted Answer

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

Question 2

Why do FAQs matter?

Accepted Answer

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

Question 3

Where can I add my FAQs?

Accepted Answer

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

Question 4

Will the assessment result in a diagnosis?

Accepted Answer

Yes, if you meet the criteria for adult ADHD during the interviews and from the information gathered, your report consitutes a diagnosis.

Question 5

How long will I have to wait for the report?

Accepted Answer

Collecting and collating all of the information gathered can take up to 4 weeks, if you need the report faster than this, an excellerated pathway can be discussed.

Question 6

How do I get medication for my ADHD?

Accepted Answer

Dr Butler works closely with a psychiatrist and a prescribing service and will make the referral on your behalf.

Question 7

How long will I have to wait for an assessment?

Accepted Answer

Dr Butler recognises that her clients are very busy and she strives to accomadate their needs.  The average wait time is 3 weeks however an excellerated pathway is available.

Question 8

How do I add a new question & answer?

Accepted Answer

To add a new FAQ follow these steps: 
1. Manage FAQs from your site dashboard or in the Editor 
2. Add a new question & answer 
3. Assign your FAQ to a category 
4. Save and publish.

You can always come back and edit your FAQs.

Question 9

Can I insert an image, video, or GIF in my FAQ?

Accepted Answer

Yes. To add media follow these steps: 
1. Manage FAQs from your site dashboard or in the Editor 
2. Create a new FAQ or edit an existing one 
3. From the answer text box click on the video, image or GIF icon 
4. Add media from your library and save.

Question 10

How do I edit or remove the 'Frequently Asked Questions' title?

Accepted Answer

You can edit the title from the FAQ 'Settings' tab in the Editor.  
To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.